Services

Text Alerts

Prescription alerts and refill reminders for Parkway South are handled through the Rx365 app. Once you're signed in, Rx365 sends text and push notifications for ready-for-pickup, refill reminders, insurance issues, and out-of-stock notices, and you can update your preferences any time.

Text Alerts

Who this helps

Patients who'd rather not call to check status, Arab-area parents managing kids' medications between work and school, people who got tired of being on hold at the chain pharmacy, and anyone who has ever driven over only to find the prescription wasn't ready.

How it works

Download the Rx365 app or sign in on the web, link your Parkway South account, and turn on the alerts you want under Notifications. Or call Parkway South and we'll set them up for you over the phone.

The alerts Rx365 can send

  • Ready for pickup, sent the moment your script is filled
  • Refill reminders, when you're a few days from running out
  • Out-of-stock notices, if a medication needs special ordering
  • Insurance issue alerts, so you can call your plan before you make the trip
  • Vaccine availability, seasonal alerts for flu and other immunizations

Alerts are managed inside Rx365, opt in or out any time. Standard carrier message and data rates may apply to texts. We never share your number.